These Terms and Conditions (“Terms”) govern your use of Wishking Casino (“Casino”, “We”, “Us”, “Our”) operated by Royal Flush Ventures Limited under license ALSI-202411028-FI1 from the Government of Autonomous Island of Anjouan. By registering an account, accessing our website at casinowishking-ca.com, or using our services, you agree to be bound by these Terms and all applicable laws and regulations.
We reserve the right to modify these Terms at any time without prior notice. Changes become effective immediately upon posting on our website. It is your responsibility to review these Terms regularly. Continued use of our services after modifications constitutes acceptance of the updated Terms.
To register and play at Wishking Casino, you must meet the following requirements:
Each player is permitted only one account. Multiple accounts are strictly prohibited and will result in closure of all accounts and forfeiture of funds. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
We reserve the right to verify your identity at any time and may request additional documentation including government-issued photo identification and proof of address. Failure to provide requested verification documents within 30 days may result in account suspension and withdrawal restrictions.
Know Your Customer (KYC) verification is mandatory before processing your first withdrawal. You must provide:
All documents must be clear, legible, and show all four corners. We typically complete verification within 24-60 minutes during business hours. Accounts may be restricted until verification is successfully completed.
We accept various payment methods including Interac, Visa, Mastercard, Skrill, Neteller, bank transfers, and select cryptocurrencies. All transactions must be conducted in Canadian Dollars (CAD). Minimum deposit amounts vary by payment method, typically ranging from C$20 to C$35.
You may only use payment methods registered in your own name. Third-party payments are strictly prohibited. We reserve the right to request proof of payment method ownership and may reverse transactions or close accounts for violations.
Deposits are processed instantly with no fees charged by the Casino. However, your payment provider may impose their own transaction fees. We are not responsible for any fees charged by third-party payment processors.
Withdrawal requests are processed within 30-180 minutes after approval, subject to successful account verification. The minimum withdrawal amount is C$30, with a maximum monthly withdrawal limit of C$20,000 unless otherwise specified for VIP players.
Withdrawals must be made using the same payment method used for deposits, except where this is not technically possible. In such cases, alternative withdrawal methods may be offered at our discretion.
We reserve the right to conduct additional security checks on withdrawal requests, which may extend processing times. Large withdrawal amounts may be paid in installments at our discretion.
All bonuses and promotions are subject to specific terms and conditions, including wagering requirements, time limits, game restrictions, and maximum bet limits. Bonus terms are clearly displayed with each promotion and form part of these Terms.
The standard wagering requirement is 40x the bonus plus deposit amount unless otherwise specified. Wagering requirements must be completed within the specified timeframe, typically 30 days from bonus activation.
We reserve the right to void bonuses and associated winnings if we suspect bonus abuse, including but not limited to:
Only one bonus can be active per account at any time unless specifically stated otherwise. Bonuses are non-transferable and have no cash value.
All games are provided by licensed third-party software providers and use certified Random Number Generators (RNG) to ensure fair and random outcomes. Game rules, paytables, and RTP percentages are available within each game.
We reserve the right to void bets and winnings in cases of:
Maximum win limits may apply to certain games and bonuses. Progressive jackpot wins are subject to the terms of the respective game provider.
We are committed to promoting responsible gambling and providing tools to help players maintain control over their gaming activities. Available tools include:
If you believe you have a gambling problem, please contact our customer support team or seek help from organizations such as Gamblers Anonymous or the Canadian Centre on Substance Use and Addiction.
The following activities are strictly prohibited and may result in account closure and forfeiture of funds:
We collect and process personal information in accordance with our Privacy Policy and applicable Canadian privacy laws. Your information is used solely for account management, transaction processing, regulatory compliance, and customer service purposes.
We implement appropriate security measures to protect your personal and financial information. However, you acknowledge that no system is completely secure, and we cannot guarantee absolute security of your data.
All content on our website, including games, software, graphics, text, and logos, is protected by copyright and other intellectual property rights. You may not reproduce, distribute, or create derivative works without our express written permission.
Our liability to you is limited to the amount of funds in your account balance. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
We are not responsible for losses resulting from technical failures, internet connectivity issues, or circumstances beyond our reasonable control.
We reserve the right to close accounts and terminate services at our discretion, with or without cause, upon reasonable notice. Reasons for account closure may include violation of these Terms, suspicious activity, or regulatory requirements.
Upon account closure, any remaining account balance will be returned to you after deducting applicable fees and charges, provided all verification requirements are met.
Any disputes arising from your use of our services should first be addressed through our customer support team. If a resolution cannot be reached, disputes may be escalated to our licensing authority.
These Terms are governed by the laws of the Autonomous Island of Anjouan and any applicable Canadian federal and provincial laws. Any legal proceedings must be conducted in the appropriate jurisdiction.
For questions regarding these Terms and Conditions, please contact our customer support team available 24/7 via live chat or email. Our support team provides assistance in both English and French to serve all Canadian players effectively.
By continuing to use Wishking Casino services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
